Our Solution Framework can be illustrated as below:

We have a four-phase approach to optimizing SCM solutions.

1. Demand Definition

• Define and forecast market demand
• Define/engineer product
• Calculate product business case

Business goal: Define market and design product efficiently

Our SCM and related offerings: value chain design, market analytics, engineering services, demand management, forecasting BPO, PDM/PLM, product feature and form analysis, DFSC optimization, etc.

2. Supply Definition

• Define production strategy (make/buy)
• Define/engineer manufacturing strategy/process
• Define material, supplier and after sales strategies

Business goal: Bring products to market while minimizing financial commitment in line with demand uncertainty.

Our SCM and related offerings: advanced planning, strategic sourcing, logistics planning, network modeling, production planning, S and OP, supplier collaboration, prototyping, SRM, etc.

3. Product Execution

• Execute make/buy strategy
• Ramp production from prototype to launch
• Deliver product to customers and partners

Business goal: Continuously deliver to market at most efficient cost basis.

Our SCM and related offerings: ERP, production planning, EMS, Lean Six-Sigma, RFID, materials management, quality systems, logistics, production engineering, supplier collaboration, etc.

4. Product MET (maintenance, evolution and termination)

• Establish and maintain after sales support
• Execute product evolutions/versioning
• End-of-life product and services

Business goal: Efficiently improve, service and, at EOL, terminate product lifecycle.

Our SCM and related offerings: market analytics, engineering services, EOL analytics, warranty/entitlement management, MRO, after-sales management, parts planning, etc.

Each of these phases is connected by end-to-end flows of materials, information, and financial transactions.

Major service lines in supply chain offerings include process consulting (with strategic consulting) and product consulting. The service lines are categorized under two dimensions:

1. Process Consulting
2. Product Consulting

Process Consulting

Process consulting solutions include:

• Project and program management for a given supply chain scenario
• Supporting change management resulting from a process change
• Defining the supply chain strategy for a company (such as the location of plants, suppliers, resources, customers, flow of materials, routings, distribution channels etc.)
• Supply chain redesign (fixing bottleneck problems with regard to supply chain design)
• Supply chain business reengineering (fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance such as cost, quality, service, and speed)

Product consulting solutions include:

• Supply chain IT application evaluation of the system and proposal of a “to-be” measure
• Supply chain solution strategy based on the system’s/company’s future, competitive technology, and business market values
• Rationalization of the supply chain application portfolio
• End-to-end COTS implementation of the application selected for SCM
• User training and education for the application
• Global rollouts of the application and integration of the business with the IT systems
• Post-live support and maintenance of the IT application
• Application upgrades and data migration of IT systems

The various domains that are covered by the Service Lines, include: