|
Satyam’s Six Sigma Consulting Group helps customers improve their operational efficiencies and achieve tangible business results. Since 2003, the group has helped leading companies achieve breakthrough improvements in their business processes through integrated application of Six Sigma, LEAN, TRIZ, BPR, TOC, and Change Management. We also have an in-depth competency in using IT to enable business transformation.
The Six Sigma Consulting Group features highly-talented and dynamic professionals who have considerable functional experience (from five to 18 years), excellent academic backgrounds, and are certified Black Belts or Master Black Belts with an experience of 20-25 projects to their credit. Together, they bring in more than 150 years of professional experience, with demonstrated abilities in analysis, training, and project mentoring.
Six Sigma is a structured, data-driven methodology for improving organizational business processes through statistical analysis, proactive human participation, and original thinking. It reduces costs, improves customer satisfaction, and increases profitability.
Statistically, Six Sigma is a metric that demonstrates quality levels at 99.99966% performance for products and processes. It is also defined as no more than 3.4 defects per 1 million opportunities.
The fundamental objective of Six Sigma is to implement a measurement-based strategy that focuses on process improvement and reduction of process variation. This is accomplished through the use of two Six Sigma sub-methodologies: DMAIC (Define, Measure, Analyze, Improve, and Control) and DMADV (Define, Measure, Analyze, Design, and Verify). While DMAIC is applied to improve an existing process, DMADV is applied for designing/developing a new product or process. DMADV can also be used when a product or process exists and has been optimized (either through DMAIC or otherwise) but still falls short of requirements.
The concept of Six Sigma, which originated at Motorola in early 1980s, became popular in the mid-1990s when companies such as Allied Signal (now Honeywell) and General Electric gained huge financial benefits by applying it. Since then, thousands of companies have discovered its far-reaching benefits.
Traditionally used with manufacturing companies, it has recently been applied in the service industry. It is effective with any business process that benefits from variation control.
|
