Industry-specific Offerings

Banking & Financial Services

In the field of Banking and Financial Services, our BPO arm provides outsourcing solutions in Retail, Wholesale and Investment banking. Satyam BPO has Subject Matter Experts (SME) in the Banking and Financial Services (BFS) domain, who have collective experience of over eight decades in some of the best-in-class Indian corporates and Fortune 500 MNCs.

Satyam BPO’s BFS team has proven expertise in providing outsourcing solutions which are customized to suit specific business requirements of clients. We provide a cost-effective value proposition for our clients by using six sigma and process re-engineering.

Critical factors like effective knowledge transfer, cultural integration, management of the human capital and adherence to pre-defined business rules and processes form the tenets for operational excellence.

Our SMEs have hands-on experience in the various processes within the core banking operations such as Corporate Banking, Personal Banking, Private Banking and Commercial Banking.

Some of the key processes where these SMEs have exposure include:

• Retail and Corporate Loan Administration
• Capital Market and Custodial Services
• International Treasury Management and Forex Products
• Accounting
• Online Banking

Our detailed services offerings in Banking, and Financial services

BANKING

Personal Banking

• Savings and Checking Accounts
• Debit and Credit Cards
• Loan Processing – Personal, Car , Home, Education loans etc
• Investments–Mutual Funds
• Insurance
• Deposits and related offerings
• Online Banking

Commercial Banking

• International Treasury Mgmt and Forex products
• Loans
• Domestic Banking Services
• Global Banking Services – Correspondent Banking /Import & Export Services
• International Cash Management
• Capital Markets and Custodial Services

Corporate Banking

• Corporate Banking Services
• Certificate of Deposit & Cash Management
• Checking Accounts and Credit Cards
• Insurance and Loans
• Derivatives
• Leasing
• Project Infrastructure Finance

Private Banking

• Financial Planning
• Insurance
• Investment Services
• Online Services
• Private Banking
• Asset and Property Management

FINANCIAL SERVICES

Cash Management

• Account Payable and Account Receivable - End-to-end Solution
• Supply Chain Management
• Vendor Management including queries and AP/AR reconciliation
• Collections Management
• Reconciliation
• Billing and Collections

Procure-to-Pay Solution

• Purchase Order – Invoice Verification
• Processing Payments
• Vendor Management and  Helpdesk
• Employee T&E Settlements

Accounting

• Journal Accounting and Reconciliation
• Ledger Accounting and Reconciliation
• Asset Accounting
• Cash Flow Reports
• Bank and Group account Reconciliations
• MIS Reporting

Regulatory

• Tax Compliance and Reporting
• Internal Audit Reports
• US GAAP Reporting
• SOX Reporting

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