Satyam BPO makes it three in a row!

When Satyam BPO was set up in 2002, the global and Indian BPO landscape already had some established players. Yet, expectations were high due to the tremendous credibility and goodwill enjoyed by the parent company, Satyam Computer Services Limited. However, even an optimist would not have possibly predicted that within six years of inception, Satyam BPO would be among the top 2 BPO vendors globally.

But, as Brown & Wilson Group’s 2008 rankings prove, Satyam BPO has done just that!

For the third consecutive year, Satyam BPO has been ranked among the top 10 in Brown-Wilson Group’s Black Book of Outsourcing. In 2007 and 2006, Satyam BPO had been ranked in several categories such as FAO, KPO and Energy and Utilities.

What sets us apart         
Since inception, Satyam BPO has positioned itself differently. Way back in 2005, when every BPO company was focusing on back-office services like medical transcription, technical support and data entry, Satyam BPO chose to be in high-end specialty services – transforming core processes – bringing dramatic value to customers.

In the process, Satyam BPO has transformed companies in industries such as manufacturing, life sciences, insurance, transport and logistics, utilities, media and entertainment, technology, telecommunications and others.              

Today, Satyam BPO compares favorably to competition on various counts.

• Integrated IT-BPO provides for faster ROI and better TCO
• Customer Satisfaction score of 88% against industry benchmark of 82%
• 94% of business critical SLAs (600) are Green

For us, this is just the beginning of a journey; one in which we partner with customers, help them transform their business and consistently improve their value proposition to their customers.

If you are looking for more information, please send an email to globalmarketing@satyambpo.com.