QPRIME: Laying the foundations for business excellence through process excellence

Within five years of being, Satyam’s QPRIME – Quality Process Improvement for Excellence has emerged as a global leader in process and quality consulting arena.

QPRIME addresses the key concerns on the CXO’s agenda from a ‘process’ perspective. At QPRIME, there is specific expertise in process improvements, and it has successfully delivered quantum benefits to global customers in the domains of Software and Application development, IT Infrastructure and Service Management, Application Development and Management, IT Governance and IT-enabled Business Processes.

At QPRIME, the process expertise is derived from experiences in over 110 consulting engagements across five continents, and from establishing Satyam’s internal state-of-the-art Quality Management System. The team of 150+ process consultants provides the edge over competitors on the basis of:

  • their in-depth understanding of process improvement frameworks like ITIL, ISO 9000:2000, BS 7799, BS15000, SW-CMM ® , CMMi ® , SPICE, eSCMSM
  • their real-life experience of facilitating framework-based and framework-independent (Six Sigma-based) process improvements
  • being active business professionals with excellent coaching and communication skills to complement the business knowledge

 

The Happenings Hub           

QPRIME at SEPG Conference 2006, Nashville, US from March 6 - 9

QPRIME Process and Technology Conference 2006

Ravi Chander, VP and Global Head, Quality Consulting, Satyam will speak in the prestigious SIIA Enterprise Technology Forum, to be held on November 9-10 in New York.

Back-source, Quality Consulting advises KSFC
SmartSourcing Workshop: Realising Increasing Value from IT Sourcing Relationships
Satyam at the MDC Software Quality Week 2005
Quality consulting wins contract to transform the IT function of a large financial institution in the Middle East
Quality consulting's risk assessment tool launched
Quality consulting licenses its ITIL assessment methodology
Quality consulting's ERM supports multiple clients to establish business continuity plans
Quality consulting supports major petrochemical company to improve its problem management process
eSCM consolidates position with Korean telecom majors
eSCM workshop in Singapore
 
“This is a historic moment as it is the first time such a certificate has been issued to a service provider, who has adopted the eSourcing Capability Model - the eSCMSM. We want to acknowledge Satyam Computer Services Ltd., whose evaluation team conducted a rigorous examination of LG*CNS procedures and Practices, and found them to satisfy all the Best Practices for a Capability Level 3 Service Provider.”
Dr. Bill Hefley, Associate Director of Carnegie Mellon University’s ITSQM
The Knowledge Center
Shared Vision: A CMMI Implementation
The paper explains and elaborates the concept of Shared Vision with a CMMISM (CMMI-SE/SW/IPPD/SS, V1.1)
Quantitative Management:
A Paradigm Shift
Highlighting the importance of Statistical Thinking and an experiential learning when organizations move to higher process maturity levels
Enabling BPO Service The paper addresses how BPO organizations should remain competitive by remaining focused on process
Offshoring-Outsourcing The paper addresses the concerns related to offshore outsourcing and provides a process centric solution for enabling the same