Business Process Excellence

Business Process Excellence Consulting is a core offering of Satyam’s Business Transformation Consulting group. It is a well known fact that the value delivered by the organization to their customers is governed by the efficacy of the business processes.

Satyam’s BPE consulting practice offers a matured approach based on sound foundation of experience coupled with time tested tools, techniques and best practices. The key objective is to facilitate our customers in creating a distinctive competitive advantage. Our experienced consultants with diverse industry and functional background are ready to offer you their best recommendations and implementation support on Process, Technology, People, Structure, and Performance issues to transform your compelling business need into a reality.

 Value Proposition

 All the strategic concerns raised by the CEO’s finally relate to operational efficiencies.

Operational processes are the key to the success of an organisations strategic goals and objectives. Processes should not be viewed as mere tasks but as activities that achieve a goal, and they usually transcend organizational boundaries.

We believe that process, people, technology, policy, culture, measurements form the integral components of business strategy which creates your competitive edge in the market. Every challenge is approached with a holistic view of all these components to bring effective transformation

Service Offerings

Business Process Excellence Consulting (BPE) group provides process consulting at the top of the transformation value chain and is undertaken ahead of automation projects.
BPE help organizations to Simplify Processes (rather than just automate), Design (rather than just apply best practices), Exploit technology and Minimize Organizational Barriers to processes resulting in enormous savings and increase in overall efficiency of the organization.

Process Maturity Assessment:

Quick diagnostic study to provide a snapshot of where the organization is today that can be used as a benchmark to determine progress. At other times, we conduct a study as a prerequisite to recommending how they might improve their business process efforts.

Business process Integration:

Acquisition or merger into a new entity, we help you quickly complete the integration by standardizing policies, processes, KPIs, organization structure as well as the performance management systems.

Business Process Improvement:

We address exactly those areas that organizations would want us to review and redesign. This sub-offering focuses on these areas, redesigns them, and provides the organization a prioritized plan to implement the same.

Business Process Harmonization:

Mapping process differences across multiple operations and creating one version of processes based on best practices to achieve uniformity in business operations.

Business Process Reengineering:

A fundamental or radical redesign of business processes to bring dramatic results to the business. This could be an enterprise wide initiative or could be specific to a pain area.

Case Illustrations:

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