Airlines | Cruise Lines | Rail | Coaches
Airlines
The global airline industry faces unprecedented challenges—economic downturns, decreasing traffic, safety concerns, costs, deregulation, and low-cost competitors are just some of them. At Satyam, we leverage superior technology capabilities and considerable industry know-how to create solutions for airlines, such as:
- Distribution management
e-Ticketing
Web reservations
- Alliance management
Integrating applications
- Resource optimization
Reengineering capacity and route network
- Interface and IT infrastructure maintenance-cost
Migrating from legacy to open systems
- Development of self-service systems
Web check-in
Check-in kiosks
- Developing cost-efficient purchasing solutions for aircraft parts and consumables
B2B exchanges
- Revenue accounting
- Cargo management systems
- MRO
Cruise Lines
The cruise lines segment is one of the fastest growing segments in the passenger travel industry. It attracts millions of travelers and does more than $1 million a day in luxury travel. Agents and operators find it difficult to handle the ever-increasing volumes of business deals. More than ever, cruise lines require integrated and sophisticated IT solutions to provide a quick response to variation in customer choices in different geographic markets.
We help cruise lines identify opportunities for growth, and make informed decisions on how to manage that growth, seamlessly and profitably. Our solutions include:
- Web Portals
- e-Booking
- Cruise information management
- Cruise scheduling and planning
- Interfacing with travel exchanges and hotels
- Real-time booking reports
- Asset management
Rail
Today’s rail travelers have access to real-time arrival and departure information. Screens installed at stations give passengers up-to-the-minute, accurate information using a centralized computer that uses trackside equipment to monitor and record the exact location of trains. Technologies and business process enhancements from Satyam can help the rail industry in many areas, including:
- e-Booking
- Crew scheduling
- Penalty fares management
- Passenger information systems
Coaches
Coaches have come a long way in customer service, accommodating riders who demand real-time information. Fleet management has become crucial, and involves complex tasks for operators. Satellite navigation tools and communication systems are also transforming the industry.
We apply a broad range of business and technology capabilities to help bus companies serve their customers more dependably and efficiently. Our services include:
- Asset management system
- Planning and optimization
- Tracking
- Routing and scheduling
- Integration between AMS and real-time locating systems
