Travel Agent | Hotels | Car Rental
Travel Agent
The emergence of online travel has changed the role of travel agents, but they continue to be robust and indispensable partners for the travel industry. Their knowledge, customer service, and ability to manage complex itineraries make travel agents indispensable to many travelers. Travel agents’ are also important to major airlines, cruise lines, resorts, and specialty travel groups to promote packages. To do their jobs optimally, travel agents rely on the latest technologies. The services Satyam offers travel agents include:
- Online booking and reservation
- Travel agency portal
- Customer information management
- Interfacing with the GDS software
- Travel itinerary management
Hotels
The hotel industry is facing increasingly intricate demand, supply, finance, and globalization issues. To continue to be competitive and maximize opportunities in international, regional and domestic markets, industry players often require strategic analysis and the latest technology and business process enhancements. To address hospitality problems, Satyam provides a broad range of services, covering all stages of the business cycle. Some of them include:
- Revenue management system
- Central reservation system
- Property management system
- Portals
- Point-of-sales system
- Fixed-asset management system
- Inventory management
Car Rentals
The car rentals market has registered a consistent increase, both with short-term (tourists) and long-term rentals (corporate). Demand for long-term rentals is increasing, with a trend toward outsourcing. On the other hand, the size and growth of tourist movements drives demand for short-term rentals. Satyam’s services for this emerging hospitality sub-industry include:
- Car booking and reservation
- Billing
- Fleet management
- GPS tracking
- Car rental portal
- Depot management and operations management, including:
- Rental and rates
- Utilization analysis
