| Transformation Requirement |
Satyam’s Support |
| Legacy Management and Transformation
Legacy mainframe systems continue to be the mission-critical backbone of insurance companies. As vendor support is withdrawn, insurance companies need to manage legacy transformation.
Satyam has been the trendsetter in legacy transformations, via:
- Total replacement: We anticipate that total replacement of legacy systems will become a major IT initiative in the next two years. Replacements may be fully reengineered systems or implementations of packaged solutions. The trend is modernization of monolithic applications with multi-tiered, componentized architectures within a paradigm of applications that adhere to enterprise standards.
- Partial and gradual
re-engineering initiatives: More common today is the move to revitalize legacy applications by wrapping them with new functionalities that empower stakeholders. Many customer-facing applications are Web-based interfaces for insurance consumers. We have supported many requirements to reengineer pieces of these legacy systems, stakeholder (end-user) interfaces in particular. Again, the trend is toward modernizing with standardized, componentized architecture, adhering to enterprise standards.
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We help customers manage and/or transform their legacy systems.
Breadth and Depth for
Legacy Transformations
For not-easily-replaced and essential systems, we provide reliable and cost-effective specialist production support and maintenance services, in flexible onsite-offshore engagements. We are ready for widespread legacy transformation—be it piecemeal or wholesale. Our services include application rationalization, requirements analysis, design and development, etc., to deployment and support, and maintenance.
Benefits
- Greater efficiency and lower TCO via application support and maintenance of legacy systems in an onsite-offshore model
- Flexible legacy transformation in total replacement or piecemeal approaches
- Lower risk through trained, skilled, and experienced resources (legacy and non-legacy), who enable the above
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Business Transformation
In today’s market, insurance companies need to be able to provide newer and flexible products consumers find attractive. They must provide faster cycle times to stakeholders—distribution agents, underwriters, claims agents, and ultimately, consumers. And, they must do so cost effectively, as consumers want to be more empowered.
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Enabling Business Transformation
We have strategic partnerships with best-of-breed, insurance-specific packaged solution providers. As such, we drive providers’ business transformation with reliability and cost effectiveness. From business process mapping to integration within and without the enterprise, Satyam is the ideal implementation partner.
Our solutions enable greater stakeholder transparency—allowing consumers to modify policy details through Web-based interfaces; providing regulators with enterprise-level reporting; etc. And, our state-of-the-art transformations empower multiple stakeholders to expedite numerous insurance processes, resulting in consumer satisfaction.
Strategic Process Outsourcing: Increased competition and the need to reduce costs call for insurers to transform the ways traditional processes are executed. Outsourcing labor-intensive processes and enhancing the infrastructure and support to run them is increasingly attractive. We have enabled tremendous savings by providing the professionals and infrastructure to deliver reliable, efficient process executions from offshoring, with no loss in business effectiveness.
For example, a US-based insurer recently offshored an entire dental claims process to us. In doing so, it freed up expensive infrastructure, gained resource flexibility, and enabled better funding for strategic initiatives. At the same time, it enhanced its services to consumers and shareholders.
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