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Innovating to Delight Associates...at work and beyond
Satyam has established processes and practices which help manage talent ‘differently’ through an enhanced focus on increasing the 'emotional intelligence' of associates and facilitate 'emotional bonding' between them. Moreover, all innovative practices to delight associates are validated through various feedback mechanisms, the predominant one being the Associate Delight Index.
Innovating at work
Innovations, which make life easy and purposeful at work
eSupport
Anytime, anywhere access
eSupport provides services through IVR, Intranet and Internet. These services are available to all Associates in Satyam at no service charge. The primary objective is to ensure that Associates’ distractions and worries are brought to the bare minimum, thereby facilitating work-life balance.
Some of the key features available on eSupport are:
1. Concierge Services
2. Power On - Satyam's policy portal, providing transparency and feedback mechanisms across organization policies
3. Holiday Calendar
4. Idea Junction - A unique web portal that encourages Associates to contribute ‘ideas’
5. Breakthrough – Internal Job postings portal
6. Holiday Homes
7. eBuddy - Online Grievance Management system
USpeak
A periodic interactive platform, that enables Associates in various geographic locations to interact with the Chairman and the Satyam Leadership team
Reach Out
Delighting Associates beyond Mondays
Dedicated ‘Relationships Manager’ for a set of associates; plays the role of an Advisor + Guide + Friend to these associates with a single focus of delighting them by touching their lives in a special way
‘Global’ Cafeteria
Catering to the diverse food preferences of associates from culturally diverse backgrounds
Tele-commuting for better Work-Life Balance
Tele-commuting allows associates to work at home or in a satellite location for all or part of their regular work-week, instead of physically traveling to a central workplace or main office.
Innovation beyond work
Involving family and friends create a sense of belongingness, in addition to being emotionally satisfying to associates
Fun@Work
Satyamotsav - An annual celebration at Satyam, Satyamotsav is the culminating platform for all Satyamites and their families, to gather at one place with a feeling of oneness to share the collective joy.
Culture@Work
Cultural events - Satyam provides the stage for Satyamites and their families to showcase their talent in various cultural areas, and enables the blending of diverse cultures.
Delight@Work
Literary events - Satyam presents a variety of intellectually stimulating events for all left-brainers, urging participants to:
• think and do things differently
• explore and showcase their ingenuity
Winning Spirit@Work
Sports events - Satyam celebrates the spirit of teamwork and sportsmanship, through various sports and competitions, both indoor and outdoor.
Health-related initiatives
Safety Health & Environment Interventions - Satytam's Health, Safety and Environment (HSE) policy confirms our commitment to ensure the health and safety of Associates, and to protect the environment.
Free-of-cost health initiatives for associates and their families:
- Hepatitis B vaccination drive
- Heart check-up campaign
- Dental check-up
- Health portal
Environment-related initiatives
HSE certifications - With a focus on procedural excellence in HSE, Satyam has been audited for ISO 140001 (environment certification) and OHSAS 18001 (Occupational Health and Safety Certification)
Environment conservation campaigns - including campaigns for conservation of energy, conservation of water, conservation of paper, and pollution check
Safety-related initiatives
Toffee certification - With a view to create on-road safety consciousness amongst associates, Satyam launched the SHEILD on-road safety initiative
Safety awareness campaign - This campaign was a direct outcome of the
need to create road safety consciousness and avert the loss of valuable lives of Satyam associates and a response to the increasing trend of road accidents
Bloodline - A series of blood donation campaigns
Innovation beyond self
Innovations, which facilitate associates to make their lives more meaningful...
Freedom to 'Give Back'
Every Associate at Satyam is encouraged to spend 10% of his / her time towards activities through which he / she can contribute to the society. These include spending time teaching at schools, sharing time with senior citizens at old-age homes, etc.
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